Some Common Questions for Carpet Cleaners

What do you charge for carpet cleaning?

We charge a flat rate per square foot that starts at ¢37/square foot. There are discounts available for larger jobs.

Do you give free estimates?

Yes.  We can usually come very close with an over the phone estimate by simply asking you a few questions. If you need or prefer an exact price, we are more than happy to provide you with that service. Just call the office to schedule an in-home estimate.

Do you use green carpet cleaning products?

Absolutely. We use earth friendly cleaning products the majority of the time. There are a few situations when a different cleaning product may be recommended, however the customer will always be given the choice as to which cleaner they would prefer.

Can you clean leather furniture?

Yes, Please call for details.

Are there extra charges for pretreatment or heavily soiled areas?

No, we do what it takes to get your carpets as clean as they will come. The price for cleaning is the same regardless of soil content, regular wear or the age of the carpet. Additional charges do apply for the treatment and removal of pet urine and dye based stains.

Why do pet odor treatments cost more?

Unfortunately, carpet cleaning alone does not remove pet urine from carpet fibers. On a molecular level, urine is very sticky and needs to be broken down chemically so that it releases or detaches from the carpet fibers. Depending upon the extent of the urine damage, there are several treatment options that customers can choose to remove pet odor from their carpets. 

My son spilled Kool-Aid on the carpet. Will that come out?

Kool-Aid is a dye based stain and will typically not be removed with carpet cleaning alone. Dye based stains change the actual fiber color of the carpet. There are treatments for dye based stains and our technicians can provide you with options once they see the stain and your carpet fibers. If you have a question about a specific stain, just give us a call. We’re happy to help.

How fast will my carpet dry?

Your carpet will be mostly dry by the time we leave your home. It will still be moist for several hours as it finishes evaporating.

How long until I can walk on my carpet following the cleaning?

You can walk on your carpet immediately following the cleaning process just make sure you are wearing clean, rubber-soled shoes.

How far in advance do I have to schedule my appointment?

We can usually get to you within a week. If it's urgent let us know and we can try to accommodate you.

Do you move the furniture?

Yes, we will move most furniture with the exception of heavy bedroom furniture and entertainment centers. There is no charge for this service.

Does SES provide commercial carpet cleaning?

Yes! We provide commercial carpet and tile cleaning to a variety of local businesses ranging from restaurants to doctor’s offices. You can schedule at regular intervals or annual appointments depending upon traffic and wear. We work around your schedule and often set evening appointments after customers and employees have gone home. Call for pricing. Referrals are available upon request.